I'm a pragmatic UX Researcher and Design leader, with extensive digital operations experience, in-house, corporate and agency-side. Joining Google in 2004, I’ve gone on to run UX research and product design teams at MOO.COM and consulted at innovation agencies in London for international brands and NGOs. I like to get my hands dirty, delivering hands-on customer research and discovery work, strategic design and coaching teams in agile environments.
I'm comfortable across the full spectrum of UX delivery throughout a project lifecycle, and see research as fundamental to great design. I'm happy interviewing customers, planning and facilitating C-level workshops, evaluating designs in testing, as well as whiteboarding and prototyping design ideas within a team. I particularly like that last part. I help build, and ship, but only with other people. I respect teamwork and the expertise of my teammates. I value working with those who do too.
I'm always keen to work with great teams doing great work. Feel free to drop me a line if you'd be interested in working together - or to request a more detailed copy of my CV and information on how I may be of help in your project!